The ONE PLUS ONE service at the Universidad Francisco de Vitoria has assembled a team of specially selected doctors who are offering, on a voluntary basis and free of charge, quality accompaniment to individuals experiencing isolation as a result of the conditions created by the COVID pandemic.

Our primary objective is to provide much-needed support to patients and their families, who are often isolated and distressed by the challenging circumstances of quarantine or hospitalization. In these circumstances, there is often significant stress, which in turn generates a multitude of doubts of all kinds, some of which are specifically medical in nature. In light of the current pressures on the health system, there may be some difficulties in accessing a health professional to resolve these issues.

This aspect of the ONE PLUS ONE service is accessible to any individual requiring medical clarification pertaining to their circumstances. Our service provides a calm and unhurried environment in which to discuss any health concerns, including those related to the current coronavirus pandemic. In light of the rapidly evolving situation, we anticipate that a number of queries may arise. These may relate to the necessity for confinement, the routes of transmission, the level of contagiousness, the functioning of diagnostic tests, the risk of contracting the virus, whether there has been a high-risk exposure, the decision to quarantine, the treatment of purchases made in a supermarket, and the handling of packaging from online purchases. These are just a few examples